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Owned and operated by PixieDust LLC, our team is ready to answer questions about storage systems, solar generators, and more.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days after placement. Transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use that tracking number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different size or model?
Exchanges are handled through our returns process. Start a return for the original item and place a new order for the replacement. Check our Return Policy for full instructions.
Are your garage storage systems suitable for other spaces?
Absolutely. Our storage systems are designed for use in garages, workshops, sheds, and select areas inside the home. The modular designs adapt well to a variety of wall types and room layouts.
What should I consider when choosing a solar generator?
Think about the devices you plan to power and for how long. Our solar generators vary in wattage and battery capacity, making them suitable for emergency backup at home, outdoor activities, camping trips, and travel. For convenient solar charging on the go, consider pairing your generator with compatible foldable solar panels with the appropriate connectors for easy setup and portability.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to answer every inquiry within one business day so you are never left waiting.
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Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum required.
30-Day Returns
If a product does not work for your space, our 30-Day Returns policy has you covered per our Return Policy.
